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Iberia

Iberia's alliance with American Airlines and with British Airways, along with its membership in OneWorld, places the company in one of the large airline groups that are now taking shape with a view to future competition into a global market

The newly-designed seats used in Iberia's "Business Plus" seating section on intercontinental flights earned top marks in a survey conducted by Skytrax, a prestigious aviation market consulting firm. Iberia´s new seat were rivalled by those of just four other airlines in the world, only one of them European.

The new Business Plus seats, which are available on Iberia's long-haul aircraft, were designed to Iberia's unique specifications and are the most notable feature of the new cabins. The seats can be transformed into completely flat beds that are 1.9 metres long and 88 centimetres wide. They also have adjustable head rests, fold-down arm rests, and extendible leg rests. A double back cushion has a massage function and can be adjusted for the proper rest of the spinal column. The distance between rows in the Business Plus section is a generous 152 centimetres, and the seat-beds are set in rigid pods that ensure more room for the passenger while preventing any invasion of space by the passenger in front.

Iberia's Business Plus seating class also features the latest entertainment and communications systems. Long-distance business travellers have individual 14" touch screens and satellite telephones, laptop power and connection ports, and facilities for receiving and sending both email and cell phone text messages. Passengers can enjoy six interactive computer games, 12 audio channels and 26 video channels with first-run films, information about the flight, real-time images from the aircraft exterior, and a wide variety of musical options. The gourmet meal service offerings were designed by the renowned Spanish chef Sergi Arola.

Every week Iberia operates 228 flights between Madrid and 17 Latin American cities, with direct connections from and to 34 additional destinations in Spain, 37 European cities, and nine destinations in Africa and the Middle East. Under code-sharing arrangements with other airlines, Iberia also offers flights to an additional 26 Latin American cities. Other Iberia's long haul destinations are Chicago, Miami, New York and Johannesburg.

The Iberia Group offers flights to 101 destinations in 38 countries, plus 84 additional flights to 31 countries in code-sharing arrangements with other airlines.

Of these destinations, Iberia regards as especially strategic its domestic routes, it links with Western Europe and its transatlantic to the Americas.

In 1991, Iberia started offering its customers free membership in the Iberia Plus Frequent Flyer programme, Passengers can collect points from Iberia, its subsidiaries and other programme partners, and exchange them for flights or other services. The programme now has about 2,000,000 members, 350,000 of them have registered themselves on Iberia Plus Online. There are four different Iberia Plus cards: Classic, Silver, Gold and Platinum.

Since 1 September, 1999, when Iberia joined the oneworld alliance, Iberia Plus members can earn and spend points when they fly with Aer Lingus, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, LAN or Qantas. Other partners are Swiss Airlines, SN Brussels and Mexicana de Aviación. Hotel chains, car rental companies and credit cards are, as well, members of the Iberia Plus programme

Iberia plus Platinum Card
You can obtain this card by accumulating 6500 Basic Air Points in a year, from 1st April to 31st March. Apart from the advantages of Classic, Silver and Gold cards you will also enjoy:

• A personal credit point of 1500 points.
  
• Access to Iberia VIP lounges, regardless of which airline you are flying with.
  
• Limousine service when flying in Iberia First Class or Business Class in intercontinental flights, regardless of whether you are obtaining or using points.
  
• 20 kg additional baggage allowance.
  
• Greater foreign travel insurance cover.
  
• Business and First Class VIP lounges of oneworld companies.

Iberia plus Gold Card
You can obtain this card by accumulating 2500 Basic Air Points in a year, from 1st April to 31st March. Apart from the advantages of Classic and Silver cards you will also enjoy:

• Guarenteed Economy class seat.(1)
  
• Check-in at Business and First class desks.
  
• Free VIP parking in Madrid and Barcelona.
  
• Free parking in Valencia.
  
• Access to Iberia and oneworld VIP lounges.
  
• 10 kg additional baggage allowance.
  
• Free service of baggage reclaimation and safe delivery to your home.(2)
  
• Credit card protection service.
  
• Free issue and delivery of tickets and vouchers to your home.

(1) Only when obtaining points (2) Only in Spain

Iberia plus Silver Card
To obtain this card you need to collect 1250 Basic Air Points of fly 40 times in a year (at least 20 with Iberia Group) from 1st April to 31st March, provided that you travel with Iberia group or oneworld Alliance companies. In addition to the advantange of Classic card you will benefit from:

• Check-in at Business class desks.
  
• Priority on reservations waiting list at airports.
  
• Greater baggage allowance.
  
• Travel insurance overseas.
  
• Benefit of oneworld companies.
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Iberia plus Classic Card

Exclusive Iberia Plus Service Centre. Waiting list priority at airport.(1)

Advance seat allocation.

Upgrading to higher class by redeeming points.(2)

Travel with a companion by using points.

Travel insurance aboard.

National and international information and help service.

24 hour home repair service (in Spain).

Special offers for hotels and car hire.

Iberia has installed  automatic check-in machines at Copenhagen Airport.
These machines, which are already in operation, make it possible for passengers to obtain their boarding cards and, if they haven't already done so, to choose their seats, without having to queue at check-in counters. In most instances a passenger can also obtain a boarding card for the return flight, if it is to take place on the same day or the following one.

The auto check-in machines may be used by passengers with either conventional paper tickets or paperless e-tickets, and who are bound for destinations for which passport checks or additional security or immigration procedures are not required.

Iberia auto check-in machines are available also for passengers at the international airports of Paris, Frankfurt and Amsterdam (where Iberia share machines with other airlines). In Spain, the machines are available in Alicante, Asturias, Barcelona, Bilbao, Gran Canaria, Coruña, Madrid, Malaga, Palma de Majorca, Santiago de Compostela, Seville Tenerife, Valencia and Vigo, and in the Ercilla hotel in Bilbao and the Wellington in Madrid. The will gradually be installed throughout the Iberia network.

Iberia is a founding member of one of the world's largest airline alliances: oneworld. Since then Iberia works hand in hand with seven of the world's most important carriers, and can offer its customers the best of all of them. This alliance encompasses more than 595 destinations in 132 countries. It means better connections and better service to Iberia passengers throughout the world. oneworld was chosen "Best Airline Alliance" by the Business Traveller readers in 2004, as it was two years ago

More advantages for the client
- Passengers being members of the airlines' Frequent Flyer programmes can
earn and/or spend points when flying with the eight partners, as well as their subsidiaries and associated carriers
- More than 248,000 people are behind oneworld counters all over the world
- 392 VIP lounges available at airports around the globe